Delivery & Returns

Delivery & Returns

Delivery & Returns Policy 

 

This document outlines the delivery and returns policies of: 

Sealfix Limited, Unit A1, Blacknest Industrial Estate, Blacknest Road, Blacknest, Alton GU34 4PX

 

Delivery 

Sealfix Ltd has a range of delivery options available. When you have chosen the products you want to buy, the full delivery options and costs will be displayed. The contents of your order and factors such as product availability, weight and delivery postcode will determine what shipping options will be offered. 

We will endeavour to despatch and deliver all orders as quickly as possible and within the outlined timescale at time of purchase. We cannot be held responsible for any unforeseen issues or delays caused by any delivery partner or third party. 

If you have any queries about the delivery of your products or if it has not arrived, please contact us on 01420 520805. 

 

Collections

 

We also offer the option of collecting your order in store. The order will be held until you wish to collect it. But please check with a member of our staff that the items are in stock before you wish to collect them. Collections are from Unit A1, Blacknest Industrial Estate, Blacknest, Alton, Hampshire, GU34 4PX.

 

Delivery to Mainland UK.

 

All orders that are received before 1pm will be sent overnight for delivery on a next working day service.

FREE DELIVERY on orders over £200.00 excluding VAT. 

We consistently aim at delivering all orders on a next day basis; on occasion we may take 2-3 working days.

We will contact you regarding any delay with your order.

All orders below £200.00 carry a £6.95 delivery charge.

 

Delivery to all other destinations 

 

Deliveries to all other destinations will be on a "two to three" day service.

Isle of Wight Next Day POA. (Next Day)

Isle-of-Man POA. (2-3 Days)

Scottish Highlands and Islands POA. (2-3 Days)

Northern Ireland POA. (2-3 Days )

All orders that weigh in excess of 100kg may be delivered using a pallet freight company. We will need to contact you to discuss delivery details.

We are sorry but are unable to ship goods outside the British Isles.

 

Signing for deliveries

 

Please note that all deliveries should be signed for in a legible fashion.

Please be aware that Orders that have items that are on a two to three day delivery service will not be dispatched as part shipment.

We will endeavour to keep to our delivery times but on occasion this cannot be guaranteed.

 (All prices are excluding VAT)

 

Returns 

 

Customer satisfaction is our priority, if you have any problem with your purchase, please see the below guidelines: 

• You can return any item bought, within 30 days of receiving your order and we will gladly offer an exchange or credit-note to the full value of the return.

• Any faulty goods will be refunded in full, including a refund of any delivery costs incurred by you for receiving or returning the item. 

• All items must be returned in unused, original condition with all original packaging and labelling. We will not accept returns on opened, used items or perishable, personalised/made-to-order products, unless the item is found to be faulty. 

• If you are returning the item due to an error made by us, we will also refund the delivery charges and costs incurred to return the item to us. 

• We cannot be held responsible for any losses caused as a result of any postal, courier or third party services used when returning an item. We advise you use a recorded-delivery service for your protection.

• Please include a copy of the order/receipt number, details of the return reason, your name, address and telephone details, so that we can process your refund as quickly as possible and can contact you if necessary. 

• We do not have a refund policy and do not offer returns or exchanges on purchases. 

 

Please send all returns to: 

Attention: Returns

Sealfix Limited

Unit A1, Blacknest Industrial Estate, Blacknest Road, Blacknest, Alton GU34 4PX 

 

If you have any questions about the delivery, return or exchange of goods, please contact us on 01420 520805 and we will be more than happy to help.

 

 

 

 

Company registration details:

Comapny name:  Sealfix Limited

Registered office: Units A3-5 Blacknest Ind Est, Blacknest Road, Alton, Hampshire, GU34 4PX

Registered number: 3409575

Registered in England and Wales

Contact telephone number: 01420 520805